Pathways Frequently Asked Questions
1). What steps do I need to take to fulfill my Pathways activities?
In December of each year, you will receive an email to your CCPS email address (physical letters will be sent to all employees who work in maintenance, transportation and nutrition services). The instructions will indicate:
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2). Do my spouse and/or dependents have to participate in the Pathways activities?
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3). What is my username and password for https://my.questforhealth.com?
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4). Is the bloodwork and biometric screening paid for?
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5). What is a physical examination?
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6). Do Department of Transportation (DOT) physicals count as an annual physical for Pathways?
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7). Is the physical examination, mammogram or colonoscopy paid for?
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8). How often do I need to get a physical examination, mammogram or colonoscopy for the Pathways program?
*Always follow the advice of your physician regarding your screenings.
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9). When will I upgrade to the Enhanced Pathway?
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10). What do I need to do to qualify for Basic, Custom or Enhanced?
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11). What happens if I complete some, but not all, of the wellness incentives?
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12). Can I submit bloodwork results from my physician for Pathways?
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13). I had a double mastectomy. Am I required to undergo a mammogram?
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14). I have health issues and cannot undergo a colonoscopy. Am I required to have a colonoscopy?
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15). Do I HAVE to participate in the Pathways program?
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16). I have a fear of needles. I heard butterfly needles are good for people like me. Does Quest use a butterfly needle?
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17). Can I request a manual cuff when Quest is performing the blood pressure screening?
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18). Can I choose my Pathways Coach?
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19). What is meant by “fasting” and how long before the blood draw should I fast?
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What steps do I need to take to fulfill my Pathways activities?
Posted by:In December of each year, you will receive an email to your CCPS email address (physical letters will be sent to all employees who work in maintenance, transportation and nutrition services). The instructions will indicate:
- Make an appointment with Quest by going to https://my.questforhealth.com to get your bloodwork and biometrics screening completed by the March 31 deadline. The registration key will be listed in your notification.
- Approximately 72 hours after your appointment you will receive an email indicating that your results are ready. Log back in to Quest to get your results, and print your lab results.
- Promptly schedule an appointment with your doctor for a “Preventative Physical exam”. Take your lab results and the Pathways Qualifier Verification Form (proof of physical) with you to this appointment.
- If you have questions about what a physical is, please see question 4 – What is a physical exam?
- A Pathways Coach will reach out to you to schedule a consultation, if necessary.
- Submit the completed, signed Pathways Qualifier Verification Form (proof of physical) to the Pathways Coaches by the deadlines by faxing it to 239-377-0715 or by scanning and emailing it to dchristiano@chealthpartners.com.
- Completion of your lab work and biometrics screening is NOT a physical exam.
- Make an appointment with Quest by going to https://my.questforhealth.com to get your bloodwork and biometrics screening completed by the March 31 deadline. The registration key will be listed in your notification.