FAQs

What are the dates for the 2023 Open Enrollment and Benefits Fair?

Benefits and Wellness Fair: Monday, September 26th through Friday, September 30th 2023 Open Enrollment: Monday, October 3rd through Monday, October 31st

 

What are the enrollment options this year?

Self-enrollment Enroller assisted via telephone

 

How do I begin my self-enrollment?

Go to the Open Enrollment website at www.collierschools.com/openenrollment Click on the Benefits Enrollment tab Select Self-enrollment

 

How do I do my enrollment through the CCPS Portal?

Click on the CCPS Portal icon on your desktop and select My Benefits Click Begin 2023 Enrollment

 

I need assistance with my enrollment. How do I schedule an appointment with an enroller?

Go to the Open Enrollment website at www.collierschools.com/openenrollment Click on the Benefits Enrollment tab Select Enroller Assisted

 

Do I have to enroll on a specific date?

No. If you are doing self-enrollment, you can enroll anytime between October 3 and October 31. If you want to do telephonic/enroller-assisted enrollment, you must schedule an appointment ahead of time. In either scenario, you must complete your enrollment by midnight, Monday, October 31.

 

Are my enrollment elections effective immediately?

No, this Open Enrollment is for your 2023 benefits. Your elections will be effective January 1, 2023.

 

Where can I review my current benefits?

To review your current benefits statement, visit your Employee Portal at https://portal.collierschools.com/. Select Staff, then My Benefits.

 

Can I make changes after Open Enrollment ends?

No. Changes are not allowed after Open Enrollment ends. We encourage you to review your 2023 Benefits Statement prior to the end of Open Enrollment. You will receive a copy of your Statement in an email after you complete your enrollment. If it is after October 31st and there are errors, immediately contact the Benefits and Wellness Office. Once deductions begin, errors cannot be corrected.

 

What if there is an error on my benefits?

If you find the error after October 31st , immediately contact the Benefits and Wellness Office. Once deductions begin, errors cannot be corrected.

 

When will my 2023 deductions start?

The deductions for your 2023 benefits begin with the second paycheck in January, which is January 20th.

 

What happens to my benefits if I don't participate in Open Enrollment?

Your 2022 benefits will roll to 2023 (Except FSA).

 

I have questions on the medical coverage. Who can I talk to?

Go to the Benefits Fair website at www.collierschools.com/benefitsfair Click on the green "Medical" tab (to the right)

 

Who can I talk to about the medical and dependent Flexible Spending Accounts (FSAs)?

Go to the Benefits Fair website at www.collierschools.com/benefitsfair Click on the green "FSA" tab (on the right).

 

I need help enrolling in worksite benefits. Who can I talk to?

For all worksite benefits, you must schedule a telephonic enrollment. Go to the Open Enrollment website at www.collierschools.com/openenrollment Click on Benefits Enrollment tab Select Enroller Assisted

 

When would be my next opportunity to make benefit changes if I don't participate in Open Enrollment?

You will be able to make mid-year benefit changes if you experience a Permissible Enrollment Event. Go to https://www.collierschools.com/Page/17064 to review the list of eligible events.

 

What are worksite benefits?

Worksite benefits (Accident, Critical Illness, Hospital and Universal Life insurance) require a licensed insurance agent to enroll, dis-enroll or make changes. Our enrollment company has licensed agents available by phone to assist you.

 

HELP! I can't log into the Portal. What do I do?

Contact the Technology Help Desk at 377-0445 or email helpdesk@collierschools.com.

 

I need more information about each of the benefits. Where can I get more detailed information?

Go to the main Benefits website at www.collierschools.com/benefits.

 

I enrolled in disability. Where do I find the Evidence of Insurability (EOI) form that I must complete?

Go to the Open Enrollment website at www.collierschools.com/openenrollment Click on Documents Click EOI Download and print the form

 

What does it mean if a benefit on my 2023 Benefits Statement says "Pending"?

This means the coverage has to be reviewed and approved by a licensed underwriter. An Evidence of Insurability (EOI) form is needed. You will be contacted by the Provider as to whether your application for the benefit has been approved/not approved. No deductions will be taken until the Provider has approved your eligibility.

 

What is the deadline for completing the Evidence of Insurability (EOI) form?

The EOI must be completed and sent directly to The Standard no later than Friday, November 11th. The mailing address and fax number are included on the EOI form.

 

How do I change my life insurance beneficiary?

During the Open Enrollment period (October 3rd - October 31st) you may change your beneficiary when doing your self enrollment via the Employee Portal or by using the Enroller assisted via telephone. After the Open Enrollment period is over, email your beneficiary changes to benefits@collierschools.com.

 

Is there a benefits summary document I can print?

Yes, follow these steps: Go to the Open Enrollment website at www.collierschools.com/openenrollment Click Documents Click Benefits Guide Pop-out the form by clicking on the black box with the arrow Print the Guide

 

What are Tax Sheltered Annuities (403b, 457b), how do I enroll, change or stop contributions?

Go to the Tax Sheltered Annuities website at https://www.collierschools.com/Page/553 for information on how to enroll, make changes or stop contributions on a current account.

 

How do I contribute to United Way or Champions for Learning?

To set up payroll deduction for United Way go to https://uwcollierkeys.org/collier-county-public-schools/ To set up payroll deduction for Champions for Learning go to https://championsforlearning.org/ccps/

 

How can I change my address?

You can change your address by completing an Address Change Form. To locate the form follow below steps: Go to the Open Enrollment website at www.collierschools.com/openenrollment Click Documents Click Address Change Complete the form and send to compensation@collierschools.com

 

I want to participate in a Benefits Fair live workshop. Where do I find this?

Go to the Benefits Fair website at: www.collierschools.com/benefitsfair Click on Workshops

 

How am I eligible to receive a Fair giveaway?

To be eligible for one of the giveaways, you must complete the Survey: Go to the Open Enrollment website at www.collierschools.com/openenrollment Click "Giveaways/Survey" Click "Survey" You can include your name and contact information (this is used for prize notification only). If you prefer not to include your name, after completing the survey, send an email to Benefits@collierschools.com indicating you have completed the survey. Drawings will be done at the completion of Open Enrollment and winners will be notified.

 

I'd like to complete the survey. Where do I find it?

Go to the Open Enrollment website at www.collierschools.com/openenrollment Click Giveaways/Survey Select Survey