- Lorenzo Walker Technical College
- Enterprise Desktop and Mobile Support Technology
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Program Overview
This program prepares students with skills and understanding the elements of the information technology industry, technical and product skills, underlying principles of technology, planning, management, finance, labor issues, community issues and health, safety and environmental issues.
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Next Start Date
January 7, 2025 (date is subject to change)
June 3, 2025 (date is subject to change)
Program Length
1050 HoursCareer Opportunities
Computer Support Technician, Help Desk Technician, Wireless Network Technician, Data Communications Technician, Point Of Sale Technician, Network Support TechnicianIndustry Certifications/State Credentials
CompTIA A+, CompTIA Net+Information Sheet
Curriculum Framework
PDF (23 pages)Rack Brochure
PDF (2 pages)
Video Coming Soon

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Program Structure and Courses
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This program is a planned sequence of instruction consisting of four occupational completion points. When the recommended sequence is followed, the structure is intended to prepare students to complete the CompTIA A+ and Network+ industry certifications. A student who completes the applicable competencies at any occupational completion point may either continue with the training or become an occupational completer.
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This program is comprised of courses which have been assigned course numbers in the SCNS (Statewide Course Numbering System) in accordance with Section 1007.24 (1), F.S. Career and Technical credit shall be awarded to the student on a transcript in accordance with Section 1001.44(3)(b), F.S.
The following table illustrates the postsecondary program structure:
Course #
OCP
Course Name
Hours
CTS0000
A
Computer Hardware Fundamentals
150
CTS0001
A
Operating System Fundamentals
150
CTS0002
B
Advanced Operating Systems
150
CTS0003
B
Mobile-Security-Domain Environment Fundamentals
150
CTS0005
C
Desktop Support Technician
150
CTS0020
D
Network Fundamentals
150
CTS0033
D
Network Technician
150
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Phone: (239) 377‐0843
Email:
Degrees and Certifications:
Mr. Justin Miners
Justin Miners was first introduced to the benefits of technology when employed by a small business in Immokalee Florida that provided hardware and software solutions to the local farmers. The goal was to monitor items such as soil moisture, dew point, temperatures, and more from their office. It was then he realized how impactful technology is no matter the scope of work. He immediately enrolled in LWTC’s Network Support Service class and has not looked back! In the ten total years of working within IT, he has experience with networking, point of sale, repair, project management, and management in general. It is now where he settled into his passion for educating the next generation of IT technicians to not only help stakeholders with their needs but to do so with an emphasis on soft skills within an enterprise setting.