About

Program Overview

Area of Focus

This program offers a broad foundation of knowledge and skills expanding the traditional role of the Medical Secretary. The content includes the use of technology to develop communication skills, higher level thinking skills, and decision making skills; medical terminology; the performance of office procedures specific to the medical environment; the production of quality work in an efficient manner using advanced features of business software applications; and the production of high quality employment portfolios and job-seeking documents.
- Communication Skills
- Business Math
- Business Ethics
- Office Procedures
- Filing
- Microsoft Word, Excel, PowerPoint 2019
- Certified Medical Administrative Assistant (CMAA) and Certified Electronic Health Record Specialist (CEHRS)

Career Opportunities: Medical Secretary, Unit Secretary, Medical Office Clerks, Medical Insurance Secretary and Medical Records Clerk

Industry Certifications/State Credentials: MOS(Microsoft Office), QuickBooks Pro, Certified Medical Administrative Assistant (CMAA) and Certified Electronic Health Record Specialist (CEHRS)

What You'll Learn

Portfolio and Course Projects

Program Experiences

OTA0040 – Information Technology Assistant (150 hours)

This course provides an overview of current business and information systems and trends, and introduces students to the basic skills and foundations required in today’s business environments. Emphasis is placed on developing proficiency with touch keyboarding and fundamental computer applications so they may be used as communication tools for enhancing personal and workplace proficiency in an information-based society
OTA0041 – Front Desk Specialist (300 hours)

This course is designed to assist with administrative and general office duties in a support capacity and to develop proficiency in using the advanced features of software programs to perform office-related tasks. It also explores and expands the core competencies in the areas of personal and professional development and promotes application of higher-level office procedures, tasks and communication skills through the use of technology.
OTA0631 – Medical Office Technologist (300 hours)
OTA0651 – Medical Administrative Specialist (300 hours)

Entry & Exit Requirements

Prep for Employment

Certificate

Specific Admissions Requirements: None

DOE Basic Skills Exit Requirements: Communications 10, Computation 10 (unless exempt).

CASAS Exit Requirements: Communications 244+, Computation 230+ (unless exempt).
These programs offer a broad foundation of knowledge and skills to prepare students for employment. The content includes the useful skills that employers are looking for.

Internships

Various businesses and clinics are partners with iTECH’s Business Technology program and some provide excellent internship opportunities for our students. Students are encouraged to research area business, clinics and hospitals to arrange your own specialized internship experience.

Workforce Education Internship Program

Students participate in work-based learning experiences in their field of study outside of the classroom. ITECH has a Workforce Internship Program for those students who need work experience, but do not have an out-of-school job.

Job Placement

Our competent counseling staff provides job postings on a daily basis, with help in resume writing and the interviewing process.
A certificate is awarded to students who successfully complete the program’s competencies and satisfy basic skill requirements in accordance with state guidelines. Students will also have the opportunity to test and earn additional industry and national credentials through the training program.